Terms and Conditions jomcuci my —
The Complete Guide to
All Platform Users

1 Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you as the user ("Member") and jomcuci my as the platform operator ("Platform"). This document takes effect as soon as you complete the registration process or access any part of our platform.

Your continued use of the jomcuci my platform following any amendments to these terms will be deemed as your acceptance of those changes. It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.

2 Member Eligibility

To be eligible to register and use the jomcuci my platform, you must meet the following requirements:

• Be at least 18 years of age at the time of registration.
• Be a legally competent individual capable of entering into a binding contract in your jurisdiction of residence.
• Not appearing on any list of individuals prohibited or restricted from using online gambling platforms under local laws.
• Registering under your own name and not on behalf of a third party.
• Not holding any active account or any previously terminated account on the jomcuci my platform.

Jomcuci my reserves the right to request proof of identity or age from any member at any time. Failure to provide the required documents within the specified timeframe may result in your account being temporarily suspended or permanently terminated.

3 Account Registration

Each member is permitted to hold only one registered account on the jomcuci my platform. Registering multiple accounts using the same or different information is strictly prohibited and may result in the closure of all related accounts without compensation.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as stated on your identity card or passport.
• A valid and accurate date of birth.
• An active mobile number registered in your name.
• A valid and accessible email address.
• A bank account number registered in your name for transaction purposes.

Jomcuci my reserves the right to reject any registration application without providing a reason. Any inaccurate or false information may result in your account being terminated and all remaining funds forfeited.

4 Deposits and Financial Transactions

Jomcuci my accepts deposits via a range of accepted payment methods, including FPX (Online Banking), digital wallets such as Touch 'n Go eWallet, GrabPay and Boost, as well as direct bank transfers. All available payment methods will be displayed in the Deposit section of the platform.

• Minimum deposit amount: RM10 per transaction.
• All deposits will be credited to your account within minutes after payment confirmation.
• Jomcuci my does not charge any processing fees for deposits; however, your bank or payment provider may apply their own charges.
• Deposited funds may only be used for gaming purposes on the jomcuci my platform.
• Any deposit made through unauthorised or suspicious methods will be investigated and may be held pending the completion of the investigation.

5 Fund Withdrawal

Members may submit a withdrawal request at any time via the Withdrawal section in their account. All withdrawals will be processed to the registered bank account held in the same member's name — no exceptions are made for third-party account withdrawals.

• Minimum withdrawal amount: RM50 per request.
• Withdrawal processing time is between 5 and 30 minutes for most transactions during normal operating hours.
• Withdrawals involving amounts exceeding certain limits may require additional review for compliance and security purposes.
• Members who have not fully completed the KYC process may have their withdrawal limits restricted.
• Jomcuci my reserves the right to suspend withdrawals for security review purposes, particularly for new accounts or accounts with unusual transaction patterns.

If you experience any issues or delays in withdrawal processing, please contact our customer support team via live chat, available 24 hours a day, 7 days a week.

6 Bonuses and Promotions

Jomcuci my offers its members a variety of promotions and bonuses from time to time. Each bonus offer is subject to specific terms and conditions stated on the relevant promotions page. The general terms applicable to all bonuses are as follows:

• Each bonus must be claimed within the stated validity period; expired bonuses will not be reactivated.
• Wagering (rollover) requirements must be fully completed before any winnings derived from a bonus can be withdrawn.
• Welcome bonuses are only available to new members making their first deposit.
• Using more than one account to claim the same bonus is prohibited and will result in the cancellation of all bonuses involved.
• Jomcuci my reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• If bonus abuse is suspected, jomcuci my reserves the right to investigate and place a hold on withdrawals until the investigation is concluded.

7 Game Rules

All games available on the jomcuci my platform use a certified and independently audited Random Number Generator (RNG) system. This ensures that every game outcome is completely random and is not manipulated by any party, including jomcuci my itself.

• Players are responsible for understanding the rules of each game before placing any bets.
• Game results are final and may not be disputed unless there is clear evidence of a technical error acknowledged by jomcuci my.
• In the event of a technical disruption during an active game, the bet will be considered void and the wagered amount will be returned to the player's account balance.
• Jomcuci my reserves the right to void any rounds or bets involved in suspicious activity or in violation of the established game rules.
• Minimum and maximum betting limits for each game are as stated within the respective game interface.

8 Member Conduct and Responsibilities

Jomcuci my members are required to conduct themselves respectfully and responsibly while using this platform. The following activities are strictly prohibited and may result in disciplinary action up to and including permanent account closure:

• Using automated software, bots, scripts, or any third-party tools to gain an unfair advantage in games.
• Attempts to hack, modify, or disrupt the platform's systems and infrastructure.
• Sharing or selling your account to another party.
• Using illegally obtained funds for deposits (money laundering).
• Filing false claims or providing misleading information to the support team.
• Harassing, threatening, or being abusive towards jomcuci my customer support staff.

Jomcuci my cooperates fully with the relevant authorities in cases involving illegal activity. All transaction records and communications are securely stored and can be produced as evidence if required.

9 Privacy and Data Protection

Jomcuci my takes your personal data protection seriously. All information you provide during registration and use of the platform is stored securely using industry-standard 256-bit SSL encryption technology.

• Your personal data is used solely for account management, transaction processing, and legal compliance purposes.
• Jomcuci my will not sell or share your personal information with third parties without your consent, except where required by law.
• You have the right to request a copy, correction, or deletion of your personal data by contacting our support team.
• Our platform uses cookies to enhance the user experience; continued use of the platform is considered consent to the use of these cookies.

For more information on how we handle your personal data, please refer to Privacy Policy our complete.

10 Platform Liability Limits

Jomcuci my provides this entertainment platform on an "as-is" and "as-available" basis. Our platform makes no warranties regarding the following:

• Uninterrupted platform availability at all times — scheduled and unscheduled maintenance may occur.
• Financial gains or returns from any game available on the platform.
• Losses arising from a player's own decisions in-game.
• Damages arising from unauthorised access to your account due to your own negligence.

Under no circumstances shall the maximum total liability of jomcuci my in respect of any claim from any member exceed the amount of the balance held in that member's account at the time the claim is made, subject to other applicable terms.

11 Account Closure and Suspension

Jomcuci my reserves the right to suspend or close any member account for the following reasons:

• Violation of any section of these Terms and Conditions.
• Submission of false information or invalid identity documents during the KYC process.
• Fraudulent activity, money laundering, or any other illegal activity.
• Use of multiple accounts by the same individual.
• Upon request by law enforcement authorities.

Members who wish to voluntarily close their account may contact our support team at any time. Any valid remaining balance in a voluntarily closed account will be returned to the member via the original payment method, subject to the completion of all active wagering requirements.

For accounts closed due to a breach of terms, all remaining funds — including deposited funds, bonuses, and winnings — may be forfeited by jomcuci my without any compensation.

12 Amendments to Terms and Applicable Law

Jomcuci my reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on this page.

It is your responsibility to review this Terms and Conditions page periodically. Continued use of the jomcuci my platform following any amendments shall be deemed your acceptance of the revised terms.

These Terms and Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with these terms shall first be resolved through amicable negotiation. Should negotiation fail, the dispute will be referred to the jurisdiction of a competent court in Malaysia.